return, exchanges and REFUNDs
Breech Gear offers FREE returns and exchanges within a 30-day period on unopened, originally sealed packaged underwear. We know that buying boxer briefs online can be tricky. We hope that you properly measured your beltline and waistline as shown in our size / fit guide. Please understand that once the sealed package has been opened and the boxer briefs removed or worn, they cannot be returned due to hygiene and safety reasons. We apologize for any inconvenience. At Breech Gear, the health and safety of our customers are top priorities.
- FREE returns and exchanges within a 30-day period on unopened, unworn, originally sealed, undamaged packaged underwear.
- The refund, return, and exchange policy lasts 30 days. If 30 days have passed since your purchase date, we will not offer a return or exchange.
- All shipping costs are nonrefundable. Duties, import taxes, exchange and transaction fees on the original purchase, including fees incurred for returns, and any other associated fees are nonrefundable.
- A receipt or proof of purchase is required.
- Returns will be refunded to the original method of payment.
- Once your return is received and inspected, we will send you an email notifying you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange. If you are approved, your refund will be processed, and a credit will automatically be applied within 10 to 30 days or sooner.
- 3 packs and 4 packs: Because the “packs” are individually packaged and sealed, returns and exchanges will be honored on the unopened, unworn, and originally sealed product bags only.
- Return items must be shipped in a proper postal shipping bag, or reuse and tape the original shipping bag. Damaged and open product bags cannot be approved for returns.
- Any products shipped to Breech Gear using just the product bag will be deemed damaged and not returnable. Please note that the return labels provided are valid for 7 days and must be used within that timeframe. The package must be delivered by you to the carrier advised to you by BREECH GEAR customer service.
- Final Sale items cannot be returned. Orders placed with store credit are refunded as store credit.
Return / exchange Procedure
First, please read the above 30-day return and exchange policy. Send us an email and include the following information: email@example.com.
- Order number and date of purchase.
- Color and size for exchange.
- Attach proof of purchase and a close-up picture of the unopened and originally sealed Breech Gear product bag(s) to email.
- Upon review of the product return or exchange email, a free return label with instructions will be emailed to you. Print and tape onto an outer postal shipping bag. Return items MUST be shipped inside a proper outer postal shipping bag, or reuse and tape the original shipping bag.
- After approval of the return, a refund, minus the original shipping fees, will automatically be applied to your original method of payment within 10 to 30 days or sooner.
- After approval of the exchange, your requested product color and size will be mailed to you at no cost.
P.O. Box #370552
Las Vegas, Nevada, 89137, USA
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us.